Automaker MG Motor India on Monday said it has re-launched its programme to provide some basic car care services at the doorstep of its customers amid the coronavirus pandemic.
The company said it has re-introduced ‘MG CARE at Home’ plan to offer select services through technicians, who are trained to follow all safety protocols, the company said in a statement.
The safe and contactless services at the customers’ homes include car sanitisation and fumigation, general car check-up, and car dry wash in addition to minor repairs and fitments, it added.
“Our aim is to offer our customers the assurance and services at the comfort of their homes in the new normal. While social distancing and required norms are adhered to on-site, the staff undergoes an additional layer of the check prior to visiting the customers’ homes,” MG Motor India Chief Commercial Officer and Senior Vice President Gaurav Gupta noted.
The initiative is in addition to various other contactless programmes introduced by the company like a voice-guided audio demonstration at dealerships and a digital suite of experiences for online car purchase, he added.
Critical repairs and body shop work will however continue to be done at the automaker’s service facilities, the company noted.
(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
Business Standard has always strived hard to provide up-to-date information and commentary on developments that are of interest to you and have wider political and economic implications for the country and the world. Your encouragement and constant feedback on how to improve our offering have only made our resolve and commitment to these ideals stronger. Even during these difficult times arising out of Covid-19, we continue to remain committed to keeping you informed and updated with credible news, authoritative views and incisive commentary on topical issues of relevance.
We, however, have a request.
As we battle the economic impact of the pandemic, we need your support even more, so that we can continue to offer you more quality content. Our subscription model has seen an encouraging response from many of you, who have subscribed to our online content. More subscription to our online content can only help us achieve the goals of offering you even better and more relevant content. We believe in free, fair and credible journalism. Your support through more subscriptions can help us practise the journalism to which we are committed.
Support quality journalism and subscribe to Business Standard.